Black+Hole+of+Cyberspace

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 * The Black Hole of Cyberspace**, as defined by [|John Suler], is a 'void' that one may experience when dealing with interactive technology. In its most basic model, one may input a command – and in turn receive no response. All-in-all, it is a loss of data that may occur, without knowledge of where this data may have gone.

=Uncertainty=

The black hole leaves a user with a sense of uncertainty and insecurity. They may wonder if they had done anything wrong. Their action may have caused no reaction, and are left with this 'void' – so to speak. The user may have self-doubt, thinking that maybe they did something wrong. Perhaps, the user may also think there is something wrong with the software, hardware, or whatever else one may conclude is erroneous. An example of this may be an attempt to navigate to a page on the internet which may not work properly or as expect. The user may feel confusion or even frustration. This is where an individuals cognitive and behavioral patterns may come into play in terms of how they react to the computers response -- or rather, the lack of one.

=The Unanswered E-Mail=

An e-mail is sent, and a user awaits a response – but receives no reply. This user may be left only with a feeling of uncertainty. They may begin to wonder where their e-mail has gone, whether or not they sent it to the right address or if it even arrived to the person. The user is bombarded with endless thoughts of possible scenarios which may have occurred, concerning whether the e-mail arrived, whether there were problems in relation to the person receiving it, and so forth, which then may lead to an increase in anxiety. The user is then left to make a decision based on what they conclude has most likely occurred – decisions based on cognitive patterns.

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